Privacy Policy

Effective Date: January 1, 2026 | Last Updated: September 2026

1. Introduction & Commitment to Confidentiality

At Med Ply Clinic (also operating as Med Ply Pharmacy and Clinic), we are firmly dedicated to safeguarding the privacy and dignity of every patient, visitor, and website user. This Privacy Policy outlines how we collect, handle, protect, and respect personal data when you interact with our website (https://medplyclinic.sbs), communicate with us by phone or WhatsApp, or visit our facility in Randhir Bagrian, Pakistan.

2. Information We Collect

We only gather information necessary to provide you with healthcare guidance, respond to your inquiries, and facilitate pharmacy communication:

• Contact Details: Your name, telephone number, and email address submitted voluntarily through our contact forms or direct phone/WhatsApp calls.
• Inquiry Details: Reasons for contact, appointment queries, or questions about medication availability.
• Technical Information: Standard server logs containing anonymous device data, browser types, and IP addresses to maintain website security and performance.

3. Patient Health Information & Confidentiality

Any personal health details, prescription inquiries, or medical concerns shared with our healthcare team are treated with the strictest medical confidentiality. We do not sell, rent, or lease patient health information or personal details to any commercial third parties or advertisers.

4. Use of WhatsApp & External Communications

For patient convenience, Med Ply Clinic offers direct communication through WhatsApp and telephone (0332 4488687). While we strive to maintain discrete and secure communications, please note that third-party communication channels are subject to their respective security terms and policies.

5. Cookies & Tracking Technologies

Our website is built as a lightweight, static PHP platform. We do not deploy invasive marketing trackers, behavioral profiling algorithms, or aggressive third-party advertising cookies. Standard session cookies may be used solely for website navigation and accessibility performance.

6. Medical Emergency Disclaimer

Information provided on this website is for general informational and community guidance purposes only. It is not intended as formal medical diagnosis or emergency treatment. For medical emergencies, please immediately contact your local emergency services or visit the nearest emergency hospital facility. Med Ply Clinic provides primary and community healthcare services.

7. Data Retention & Security

We implement administrative and technical security measures to protect submitted contact forms and correspondence against unauthorized access, loss, or misuse. Information is retained only as long as necessary to address your medical inquiries or fulfill legal and regulatory obligations.

8. Contacting Us Regarding Your Privacy

If you have questions regarding this Privacy Policy or wish to request corrections to any contact information you have provided to Med Ply Clinic, please reach out to us: